This was my fiancé and I's first home purchase, so we were totally uninformed about the entire process, and Jeff and Julie walked us through every step of the way. Everything I've heard about purchasing a home sounded so stressful, but they made it an exciting and fun process for us. We were both new to the area, but they knew the ins and outs of every neighborhood in South Orange County. I feel like we got a great understanding of the different cities and neighborhoods and were able to pinpoint the right place for us to purchase a home. In addition to being familiar with the neighborhoods, I could tell that they stayed very on top of what was on the market at the moment.
From our feedback on open houses and conversations with them, I feel they truly understood what we were looking for in a home and helped us tailor our search until we found the perfect home. We were in direct contact with Julie almost constantly during our search, and she always responded almost immediately (and thoroughly). When we found our house, we let her know immediately, and she JUMPED on it. We visited during an Open House, and she even made the time to go to the house the same day to see it for herself. Within a day we were already beginning the process of putting in our offer.
Overall, they made this process so fun and took the time to get to know us. Even after our home purchase, Julie checked in on us several times, even bringing gifts for our dog and offering to order us pizza during the move-in.
If you are a first-time buyer (or anyone really), I'd highly recommend going with Jeff and Julie! You wont find someone more informed and friendly.